Purchase Membership

Group Class Membership - 3x Weekly

A warm welcome to Focus Pilates Studio + Barre! We are so glad you are here!

This membership includes 3 weekly Group Class (12 classes every monthly cycle). 

Unused classes DO NOT roll over

We keep our group classes small with a maximum 6 clients allowing for a personal training focus which increases the effectiveness of your workout. Each class emphasizes corrective exercise while building strength, endurance, coordination, balance, mobility, and core stability. Feel confident that you are guided through an effective workout that brings results with lots of encouragement and guidance on your form. For more information about the classes we offer, please head to our Class Schedule webpage.

Membership

At Focus Pilates we offer a choice of memberships. Our Focus Pilates team is 100% dedicated to each and every member. Memberships include standing reservations where clients are booked into the same classes every week, so our clients don’t need to worry about getting into their preferred class times. This brings greater results because of a higher level of consistency and accountability. These standing reservations are optional, membership clients with varied schedules are welcome to sign up for available classes that suit their busy schedule week by week.  Your NEW membership is a 3 month commitment. Unused classes DO NOT roll over.

Auto-Renewal

Memberships are charged based on a monthly auto convenience payment. Your pass will become active upon your first class attendance and is renewed every month using your credit card on file.

Failed Payments

There is a $25 administration fee if the auto-renewal payment fails.

Class Cancellations

If needing to cancel your upcoming scheduled class we require a minimum 15 hours. Cancelling your classes with more notice is appreciated. If cancelling 15 hours or more before your upcoming class, your class pass remains on your account. If cancelling without 15 hours notice, it is considered a late cancel and 1 class pass on your account will be used. This includes all unforeseen issues including accidental oversleeping, emergencies, traffic, sickness, and otherwise. Even when cancelling without 15 hours notice, all clients are required to cancel themselves out of the classes they can’t attend with as much notice as possible to ensure fairness to the other clients.

Class Cancellations - How To

All class cancellations are done by the client through the Focus Pilates PunchPass Scheduling System. Please don't email or text your instructor to cancel for you. If you are having issues please email [email protected] - we’ll be happy to help. Once on the scheduling website, log in using the same email you receive your session reminders. Once logged in, you will see the "My Reservations" tab, click that and you will find all the sessions you are registered for. Find the session you are unable to attend, click that, and then click the "cancel reservation" button. Then head to the schedule to find a session that has an opening that you can attend and sign up.

No Shows

Clients must late cancel their scheduled class on the PunchPass Scheduling System . Please know if you are a no-show your class will be deducted from your package.

Illnesses

If you are experiencing a fever, feeling quite ill (where you may be contagious), and/or have a significant cough, please cancel your upcoming session on the PunchPass Scheduling System, and stay home to get well. If you have no fever, no other symptoms, and have a very minimal cough you are welcome to join the class. Late cancellation policy does apply as the studio is holding a spot for you in class, it is recommended to cancel out of your class as soon as you start to feel ill, just in case.

Late Arrivals

No late arrivals are allowed with the Barre class past 5 minutes from start time of the class.

For classes other than the Barre, please enter quickly and quietly if arriving late. Traffic, important calls, or other unforeseen circumstances are totally understandable. Please keep late arrivals to a minimum as what we do at the beginning of the session is important for the entire length of class.

Pausing Memberships

If missing 4 or more classes for longer holidays and/or planned medical leave, with 14 days notice memberships can be paused. There is a monthly $25 administration fee. Standing reservation day(s) and time(s) are canceled if pausing memberships for more than 28 days. All pauses need to have a restart date within 2 months of pause date.

Protocol: cancel the classes you will be missing on the PunchPass Scheduling System and then email [email protected] (do not text or inform during class, email only) with at least 14 days notice of needing to pause your membership.

Cancelling Memberships

To cancel your membership one full renewal period (which is monthly) is required by emailing [email protected] ( do not text or inform during class, email only). For cancelling in the middle of the month, the cancellation would occur 1 month after the latest renewal period. Standing reservations are cancelled at the start of the last renewal period, class passes are still on your account to sign up for available classes on the schedule.

For new memberships, three month minimum commitment needed before cancelling.

Refunds/Transfers

All memberships are non-transferable and non refundable. Unused classes DO NOT roll over.

Etiquette
 Please head to the FAQ section of Focus Pilates website to read the list of helpful etiquette rules to ensure all sessions are pleasurable for all participants.

Silent Mode Cell Phones

When you arrive at the studio PLEASE put your cell phone on “silent mode”. Do not use your phone while on the equipment – it is unsafe. We recommend you keep your phone in your bag.

No Scent Space

Please DO NOT wear fragrance when attending classes at the studio – some clients and instructors are allergic!!
 
 Thank you so much for taking the time to read the policies and etiquette. See you at the studio!
 
 By purchasing this membership, you are agreeing to our policies listed above.

Each Payment is:

C$300.00

Plus GST: C$15.00

Your Card Will Be Charged

Every month for 3 months.

Once initial 3 months have renewed - membership will continue to renew monthly until cancelled by client.

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